How to Request Medical Records

Requesting Medical Records

We are committed to providing a secure and efficient process for requesting medical records while ensuring compliance with all applicable privacy regulations.

For Patients

Patients may conveniently request their medical records through the Patient Portal available on our website. After securely logging in, patients can submit an electronic request for copies of their medical records at any time.

The Patient Portal provides a simple and secure way to manage your health information and allows you to track the status of your request as it is being processed. If you have difficulty accessing the portal or require assistance, our office staff is available to help guide you through the process.

For Hospitals and Healthcare Providers

Hospitals, clinics, and other healthcare providers requesting patient medical records must submit a formal fax request.

Fax Number: 512-309-1342

Please ensure that all requests include appropriate patient identifiers and documentation to support the release of records in compliance with applicable privacy laws, including HIPAA regulations.

For Legal Requests

Law firms requesting medical records on behalf of a client must also submit a fax request to the number listed above. All legal requests should include proper authorization documentation, such as a signed release of information or subpoena, as required.

Fax Number: 512-309-1342

Processing Information

All medical record requests are processed in the order they are received and in accordance with applicable federal and state privacy laws. Processing times may vary depending on the complexity and volume of the request.

For any questions regarding medical record requests or assistance with submission methods, please contact our office directly. Our team is happy to assist and ensure your request is handled as efficiently as possible.