Insurance We Accept
Learn about accepted insurance plans, coverage verification, patient responsibilities, and payment options before your visit.
🏥 Insurance Coverage
Family Hospital Systems works with a variety of insurance providers to help patients access the care they need.
Insurance participation may vary based on:
- Your insurance plan
- The facility you visit
- The provider treating you
- The services you receive
Because insurance networks and contracts can change, we recommend verifying your coverage before your appointment.
✅ Accepted Insurance Plans
Family Hospital Systems may accept:
- Commercial insurance plans
- Medicare
- Medicare Advantage plans
- Medicaid (select locations and services)
- Managed care plans
- Workers' Compensation
- Marketplace health plans
- Employer-sponsored health plans
Coverage may vary by location and service.
🔍 Insurance Verification
Before your visit, our team may attempt to verify:
- Active insurance coverage
- Eligibility for services
- Copay amounts
- Deductible information
- Coinsurance responsibilities
- Prior authorization requirements
Please note: Insurance verification is not a guarantee of payment. Final coverage decisions are made by your insurance carrier.
📋 What You'll Need
To help us verify your insurance, please have:
- Insurance card
- Government-issued photo ID
- Policy holder information
- Group and member ID numbers
- Current contact information
Tip: Bring your insurance card to every visit, even if your coverage has not changed.
💳 Understanding Your Financial Responsibility
Depending on your insurance plan, you may be responsible for:
- Copays
- Deductibles
- Coinsurance
- Non-covered services
- Out-of-network charges
We encourage patients to contact their insurance provider directly if they have questions about their benefits.
📝 Prior Authorizations
Some insurance plans require approval before certain services can be provided.
Services that commonly require prior authorization include:
- Advanced imaging
- Surgical procedures
- Specialty services
- Certain medications
- Durable medical equipment
If authorization is required, our team may assist with the submission process.
💵 Self-Pay & Uninsured Patients
If you do not have insurance, self-pay options may be available.
Patients may be eligible for:
- Self-pay pricing
- Payment plans
- Financial assistance programs
- Membership programs
Please contact our Billing Department for additional information.
❓ Frequently Asked Questions
How do I know if my insurance is accepted?
Contact your insurance provider or our Customer Support team before your visit to verify participation and coverage.
Will you verify my insurance before my appointment?
Yes. Our team may verify coverage and eligibility before your visit whenever possible.
What if my insurance changes?
Please notify us as soon as possible and bring your updated insurance card to your next appointment.
What happens if my insurance denies a claim?
You may receive a bill for services not covered by your insurance plan. Our Billing Department can help answer questions regarding denied claims.
📞 Need Help?
Customer Support & Care Coordination
📞 (737) 238-0936
✉️ Support@familyhospitalsystems.com
🎫 Submit a Support Ticket
Billing Department
📞 (737) 241-9033
✉️ billing@familyhospitalsystems.com
🎫 Submit a Billing Support Ticket